A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Dunstable units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Dunstable, MA kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Dunstable roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Water Damage Repair in Dunstable isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Dunstable, MA licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Dunstable, MA so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any Dunstable property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Dunstable call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Dunstable started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Dunstable team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our Dunstable teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Dunstable rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For Dunstable homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
For commercial Dunstable accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Dunstable job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
Every Dunstable job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Because our equipment cache sits inside Dunstable, MA, most Dunstable calls see a technician on-site in under 60 minutes.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Tell our Dunstable dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
A licensed technician heads to your Dunstable address with extraction and drying equipment already loaded.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

Every Dunstable job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Dunstable paperwork, not just mentioned over the phone. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Most Dunstable dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Yes — every Dunstable job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Dunstable properties.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Blackwater and sewage response is a core part of what our Dunstable team does, not a job we sub out.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
We scale crews and equipment for commercial Dunstable accounts and assign a dedicated project lead for anything beyond a single unit.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Dunstable jobs.
Quick extraction and drying in Dunstable significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Our Dunstable guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
See the zip codes and nearby cities listed below — our Dunstable crews cover that full radius.
Dunstable is our home base, and our reach extends across Dunstable, MA through a network of staged equipment and on-call technicians. If your address falls inside or near Dunstable, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Dunstable, Dunstable, MAOne call gets you a Dunstable-based team, not a routed national queue.
Call +1-844-833-1325